Junior Suite
- 1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Silk Flower Hotel & Spa
A calm, well-run stay in the heart of Hanoi’s Old Quarter, steps from the lake and the city’s best cafés.
- Quiet alley location near Hoan Kiem Lake and Old Quarter shops
- Freshly cooked breakfast with made-to-order eggs and pancakes
- High guest ratings for staff, facilities, and value
8.5
Great
1262 reviews
Booking.com 8.5 · 1262 reviews
About
Silk Flower Hotel & Spa
Silk Flower Hotel & Spa sits in a quiet side alley in Hanoi’s Old Quarter, a six-minute walk from Lake of the Restored Sword. The hotel has a bureau de change and a tour desk, and Wi-Fi is available throughout the property. Guests consistently mention the peaceful street and the double-glazed windows that keep street noise at bay.
Rooms include city views, air conditioning, heating, and flat-screen TVs. The hotel’s spa offers a full menu of massages, facials, and body treatments. There’s also a paid airport shuttle, laundry and dry cleaning, and a shared kitchen. Family suites with two queen beds make it a practical choice for groups travelling together.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Consistently praised staff — Multiple guests call out the helpful, friendly reception and housekeeping teams, from offering local advice to arranging laundry and early breakfast boxes.
- Quiet location in the Old Quarter — The hotel sits in a small alley, keeping street noise away while staying a short walk from Hoan Kiem Lake, restaurants, and nightlife.
- Freshly cooked breakfast — Guests frequently note made-to-order eggs, pancakes, and good coffee, plus a range of fresh fruit and local options.
- Clean, well-equipped rooms — Rooms come with air conditioning, heating, flat-screen TVs, mini-bars, and electric kettles. Many guests mention the rooms feel new, quiet, and comfortable.
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Worth weighing
4 to weigh- No pets allowed — The hotel’s policy prohibits pets, so travellers with furry companions will need to look elsewhere.
- Airport shuttle is paid — The airport transfer is available at an extra cost, which some guests noted but considered worthwhile for the convenience.
- Check-in window closes at midnight — Check-in is available from 14:00 until 23:59, which could be tight for very late arrivals unless arranged in advance.
- Occasional mixed room experiences — While most guests love the rooms, a few mention less positive points like shower pressure or temperature control, though these are in the minority.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Suite
- 2 Queen Size Beds
Executive Triple Room
- Sleeping arrangements for 3 persons
Family Queen Room
- 2 Queen Size Beds
- City view
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room Comfort
- Air conditioning
- Heating
- Mini-bar
- Electric kettle
- Flat-screen TV
- Ironing facilities
- Dining table
Wellness
- Spa & wellness centre
- Full body massage
- Foot massage
- Back massage
- Head massage
- Hot spring bath
- Facial
- Body scrub
- Pedicure
- Manicure
- Waxing
Services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Currency exchange
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Room service
- Housekeeping
Family & Convenience
- Cots
- Children's buffet
- Non-smoking rooms
- Lift
- 24-hour security
- Luggage storage
- Locker room
- Key card access
- Key access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,262 reviews
Booking.com · 8.5 · 1262 reviews
8.5Verified guest“Breakfast was a pleasant surprise—really good. The room had everything I needed: a safe, TV, and mini fridge. Location was perfect, right in the heart of everything, just a short walk from the centre and an easy taxi ride to the Old Quarter.”
8.5Verified guest“Stayed for one day and loved it. Overall clean, and the location was ideal—a short walk to all restaurants, the centre, and coffee shops.”
8.5Verified guest“A fine experience. Very close to all the restaurants and coffee shops. In a hurry we tried Pho bo Mau Dich nearby. The room felt brand new, quiet, very comfortable, and came with an electric kettle, refrigerator, and glassware. Breakfast was savoury and the staff accommodating.”
8.5Verified guest“Our room had central heating, a personal safe, and a flat-screen TV. The hotel is within walking distance of everything we wanted to see—just a short stroll from Hanoi city centre.”
8.5Verified guest“An absolutely incredible choice. The staff were beyond amazing—helpful and kind. The laundry service was top-notch, and the room was unbelievably quiet—I had the best sleep in Vietnam. They even provide toothbrushes, razors, cotton swabs, and sewing kits. Breakfast was mind-blowingly delicious. Highly recommend.”
8.5Verified guest“This place quickly became my go-to spot in town. Super clean, friendly staff, and conveniently close to the lake.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in a quiet alley in the Old Quarter, known for its narrow streets, street food, and artisan shops. It’s a short walk to the nightlife and cafés.
Hoan Kiem Lake: Lake of the Restored Sword is six minutes on foot. Early mornings there are popular for tai chi and a stroll around the water.
10 Pho Yen Thai, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 20 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 14:00 until 23:59. Check-out is by 12:00 noon.
Does the hotel allow pets?
No. Silk Flower Hotel & Spa does not allow pets.
Is there an airport shuttle?
Yes, but it’s a paid service. Guests can arrange it through the hotel, and one reviewer found it worth the cost.
What breakfast options are available?
The hotel serves a freshly cooked breakfast, with guests specifically praising made-to-order eggs, pancakes, fresh fruit, and good coffee.
Are there family rooms?
Yes, the hotel offers Family Suites and Family Queen Rooms, both with two queen-size beds, and cots are available for younger children.
Is Wi-Fi available?
Yes, Wi-Fi is provided throughout the property.
The bottom line
Silk Flower Hotel & Spa earns its reputation as a dependable, high-value base in Hanoi’s Old Quarter. With a near-perfect facility rating, consistently strong staff and breakfast, and a location that balances central access with peace, it suits travellers who want comfort without pretension. The few caveats—no pets, paid shuttle, a 14:00 check-in start—are easy to plan around.
8.5A quiet, welcoming stay with the thumbs-up from most guests.
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